Make sure you have the latest help file, it can be downloaded from http://www.time2help.com/download.htm
The latest help file is also available online: http://www.time2help.com/online_help/time2help_main.htm.
If your problems remain unsolved, contact us at email@example.com. If you are a registered customer, please include the serial number for your license in your mail. Your Serial Number can be found from the Help | Show Registration Codes menu.